Policies

1. Shipping Policy

At NHB Kratom, we aim to process and dispatch all orders within 1-2 business days. Our standard shipping usually takes between 3-5 business days, depending on your location. Please note that orders are not shipped or delivered on weekends or holidays. If we anticipate a significant delay in the shipment of your order, we will contact you via email or telephone.

2. Return & Refund Policy

We stand behind the quality of our products. If you are not satisfied with your purchase, you may request a full refund on the purchase price within 30 days. The item must be returned in good condition, in original packaging (whenever possible), and with all paperwork to ensure credit.

3. Privacy Policy

NHB Kratom is committed to maintaining the trust and confidence of our customers. We do not sell, rent, or trade any information you provide to us with other companies or businesses for marketing purposes. For more detailed information, please see our Privacy Policy page.

4. Terms of Service

By using our website and services, you agree to our terms of service. These terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website.

5. Cookie Policy

We use cookies on our website to provide you with a more personalized digital experience. By continuing to use this site, you agree to our use of cookies. For more information on how we use cookies and how you can manage them, please refer to our Cookie Policy.

Questions about our policies? Contact us today for more information.